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Bilingual Universal Banker; English​/Spanish - Client Advocate

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Grbbank
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
  • Language/Bilingual
    Bilingual, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 23 - 27 USD Hourly USD 23.00 27.00 HOUR
Job Description & How to Apply Below
Position: Bilingual Universal Banker (English/Spanish) - Client Advocate
Location: City of Rochester

Genesee Regional Bank is seeking a Bilingual Universal Banker (English/Spanish) to deliver exceptional customer service in a fast-paced retail setting on-site. You will process transactions, handle service requests via in-person, online chat, and phone, and support Spanish-speaking clients with translation needs.

You will also build client relationships, guide customers to the appropriate specialist, and assist with account openings while maintaining accurate cash handling and adherence to

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