Member Services Representative

Job Summary

We’re seeking a Member Services Representative to join our team.

• Assist and respond to customer issues and inquiries
• Create awareness of the Center through community outreach and connectivity
• Grow profit centers through promotion of club services to new and prospective members
• Deliver an exceptional customer service experience for club members
• Sustain and support membership retention through member engagement
• Provide personalized site tours for potential members
• Perform other tasks as assigned

• At least one year of experience in a customer service based role
• A dynamic personality: enthusiastic, energetic, friendly & personable
• The ability to multi-task; goal-oriented and self-directed
• The ability to connect with, inspire and motivate others with strong listening and interpersonal skills
• Excellent verbal and written communication skills
• Professionalism: polished appearance and phone manner
• Flexibility: able to work evenings, weekends and holidays

Residents of California, Colorado, New York, and Washington:
Pay ranges from $16.00/hour to $16.00/hour based on location, specialty, certifications, and experience.

Exos offers a comprehensive benefits package for all full‑time employees, including health insurance, life and disability benefits, a 401(k) plan, and paid time off. Part‑time benefits are also available based on eligibility.

We are an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

EEO is the Law. EEO is the Law Supplement.