Bilingual Service Specialist; English/Spanish
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-21
Listing for:
City-of-Rochester,-Ny
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Spanish Customer Service -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
Location: City of Rochester
City of Rochester is seeking a Service Representative (Bilingual) to handle English/Spanish inquiries about City services and billing. The role supports the Call Center, entering requests, researching records, and coordinating with City departments to resolve issues.
The position requires a high school diploma and 1 year of public contact experience; bilingual ability is essential. Residency in the City may be required at application, with variable shifts including weekends and holidays.
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