Account Associate: Customer Care & Collections
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-21
Listing for:
T-Mobile
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Account Manager, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
T-Mobile is seeking an Account Associate to support customer satisfaction by resolving inquiries and managing accounts within a team. The role involves identifying root causes, handling account activities, and facilitating collections when appropriate, with a focus on service, retention, and revenue impact.
The position emphasizes developing customer service, account management, and problem resolution skills. High school diploma and 6 months of customer service experience are preferred.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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