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Medicaid Access Navigator I – Rochester
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-31
Listing for:
Maximus
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Maximus in Rochester, NY is hiring a Customer Service Representative I to assist NY Medicaid recipients with enrollment, plan options, and access to services. This role combines face-to-face and phone support, guiding clients through enrollment, eligibility screening, and program information while maintaining CAC certification.
The position is onsite, Monday–Friday, 8:00 AM–4:30 PM, with a full benefits package including health and wellness coverage, 401(k) retirement savings, PTO, and EAP
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