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Citizen Services & Referrals Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-01
Listing for:
City-of-Rochester,-Ny
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Clerical -
Administrative/Clerical
Clerical
Job Description & How to Apply Below
The City of Rochester Neighborhood Service Center seeks a Customer Service Representative to perform clerical and frontline duties, handling complaints, information referrals, and applications. You will input work orders, route requests, and maintain logs while ensuring timely resolution and accurate records.
Responsibilities include greeting the public, collecting fees, scheduling inspections, assisting other staff, and drafting routine correspondence.
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