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Healthcare Help Desk Agent — Entry Level Customer Care

Job in Rochester, Monroe County, New York, 14602, USA
Listing for: ProAct - PBM
Full Time position
Listed on 2026-08-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 16 USD Hourly USD 16.00 HOUR
Job Description & How to Apply Below

KPH Healthcare Services, Inc. in Gouverneur, NY is seeking an entry-level Help Desk Associate to answer member inquiries, assist with enrollment tasks, and support staff with daily administrative duties.

The role requires learning and following standard procedures while working under direct supervision. The position emphasizes excellent phone communication, basic computer skills, and readiness for HIPAA privacy and security training; 16.00 USD per hour with potential for growth in a multistate

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Position Requirements
Less than 1 Year work experience
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