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Hybrid Inside Sales & eCommerce Support Specialist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: EIS legacy LLC
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
    Ecommerce, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 52000 USD Yearly USD 40000.00 52000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

EIS Legacy LLC is seeking a Customer Service Specialist – eCommerce to support and educate customers about the new self-service site. You will process orders, maintain accounts, and help migrate customers to online ordering from the Rochester, NY area.

Responsibilities include responding to inquiries, ensuring accurate site content, assisting via Live Chat, and communicating customer needs to management. A HS diploma and 2 years’ experience are required; a related associate degree is aPlus.

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