On-Site Field Customer Service Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-03
Listing for:
Avangrid
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Management
Job Description & How to Apply Below
Rochester Gas & Electric Corp in Rochester, NY seeks a Representative – Field Customer Service to deliver superior service to RG&E customers. You will process payments, handle inquiries, and support account tasks for customer accounts on-site at RG&E offices.
The role emphasizes DSS transactions, billing inquiries, and timely cash handling, with a focus on accuracy and courtesy in daily customer interactions.
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