Enrollment Specialist — Health Plan Operations
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-04
Listing for:
Excellus Health Plan Inc.
Full Time
position Listed on 2026-08-04
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Excellus Health Plan Inc. is seeking an Enrollment Specialist to perform core enrollment processing and servicing for government programs, small to large employer groups, and members.
The role emphasizes accurate, timely handling of inquiries from brokers, members, and group administrators, via phone, email, or in person, with HIPAA compliance. Levels I–IV describe increasing responsibility, cross-functional interaction, and continuous process improvement.
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