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Patient Access & Scheduling Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-08
Listing for:
University of Rochester
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
University of Rochester is seeking a Call Center Representative for the Ophthalmology department. The role involves handling high volumes of inbound inquiries by phone, email, and other channels, scheduling patient appointments, and providing general clerical support and basic technical help.
The role requires a High School diploma or equivalent and at least 1 year of customer service experience, with strong communication skills and the ability to manage confidential information.
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