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Front Desk Agent

Job in Rochester, Monroe County, New York, 14623, USA
Listing for: Highgate Hotels
Full Time position
Listed on 2026-08-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Highgate Hotels - 2095 Hylan Drive - Responsibilities:
Assist guests with check-in, check-out, and inquiries in a courteous and efficient manner;
Balance and prepare shift paperwork including closing reports;
Maintain knowledge of rates, packages, and promotions and assist with guest programs;
Operate Front Desk computer system and adhere to cash handling policies;
Maintain a clean and organized work area and communicate effectively with colleagues
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