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Service Advisor
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-09
Listing for:
Bob Johnson Auto Group
Full Time
position Listed on 2026-08-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Location: City of Rochester
Bob Johnson Chevrolet is seeking a customer service minded individual to add to our service staff. We are looking to present a strong sense of Integrity, Compassion and professionalism to our customers. Values of teamwork, Drive and personal improvement are a must. We seek to invoke a sense of Hospitality and Caring to our service and sales customer alike. Previous Advisor experience preferred but not necessary.
Willing to train the right motivated individual.
Duties and Responsibilities:
> Greetings customers with a smile, listening to their needs and concerns to properly write an effective repair order.> Advise customers about any necessary service for routine maintenance.> Act as a liaison between our technicians and customer regarding repair cost and completion times.> Preparing estimates for parts, labor and completion times for the repair and maintenance of vehicles.> Check progress throughout the day and relay any changes in estimate or promised time to customers.>
Maintain high customer satisfaction standards and a professional appearance and attitude.
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