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Customer Experience & Sales Specialist — ERP​/CRM Pro

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Tokai-Carbon-Gs
Full Time position
Listed on 2026-08-11
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 58000 - 62000 USD Yearly USD 58000.00 62000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Tokai Carbon GS, located in Rochester, NY, is seeking a Customer Service professional to manage quotations, process orders, and support the sales team. The role emphasizes accurate documentation, CRM updates, and timely customer communication.

Candidates should have 3+ years in customer service, strong MS Office skills, and ERP/CRM experience. This full-time, in-person position offers competitive compensation and benefits, with a focus on teamwork and process improvements in a fast-paced

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