Global Customer Success & Field Service Leader
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-14
Listing for:
Ambrell Corporation
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Ambrell Corporation in Rochester, NY is seeking a Customer Success Manager to lead our customer service and field service teams, ensuring timely, accurate, and professional support throughout the order lifecycle.
You will direct installation, service scheduling, escalation, and cross-functional coordination with Engineering, Operations, Finance, and Quality to improve customer satisfaction and operational performance.
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