Senior Customer Success & Field Service Manager
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-14
Listing for:
Ambrell Induction Heating Solutions
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Ambrell Induction Heating Solutions in Rochester, NY seeks a Customer Success Manager to lead customer service and field service across the order lifecycle. You will coordinate service activities, manage escalations, and partner with Engineering, Operations, Finance, and Quality to meet commitments.
The ideal candidate has hands-on leadership in technical manufacturing or field service for industrial capital equipment and excels at building customer-centric teams and scalable processes.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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