More jobs:
Seasonal Guest Experience Pro & NPS Champion
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-17
Listing for:
Hertz
Seasonal/Temporary
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Hertz is seeking a Seasonal Customer Service Associate to deliver exceptional customer service at the counter in Rochester, NY. You will drive guest satisfaction, handle issues promptly, and act as the primary NPS liaison for the management team, communicating performance actions and plans to improve scores.
The role emphasizes empowering employees with coaching and guidance to better understand and serve customers, while ensuring compliance with all corporate policies and procedures.
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