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Guest Services Rep III
Job in
Rochester, Monroe County, New York, 14627, USA
Listed on 2026-08-21
Listing for:
University of Rochester
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Front-line problem solving for patients and visitors across URMC locations;
Explain policies and route visitors to proper resources;
Manage visitor access and HIPAA-compliant information handling;
Coordinate transportation/escort services for outpatients/families;
Provide training and guidance to 75+ volunteers and staff
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