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Guest Experience Specialist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: University of Rochester
Full Time position
Listed on 2026-08-21
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 26000 - 36000 USD Yearly USD 26000.00 36000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

The University of Rochester is hiring for a full-time Ambassador and Guest Services role at 601 Elmwood Ave, Rochester, NY 14642. You will serve as the first point of contact for patients and visitors across URMC locations, handling inquiries, guiding visitors, and supporting transportation and accessibility needs with ICARE values in mind.

A minimum High School Diploma and 2-3 years of customer service experience are required.

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