More jobs:
Frontline Guest Services Advocate (Hospital
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-21
Listing for:
University-of-Rochester
Full Time
position Listed on 2026-08-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Location: City of Rochester
The University of Rochester is seeking a patient- and visitor-focused Guest Services Representative to serve will be the first point of contact across multiple locations, providing information, directions, and compassionate assistance to patients, visitors, and staff.
Under ICARE values, you will resolve inquiries, coordinate with departments, and escalate issues when needed. You will support transportation, access control, and visitor management, ensuring a respectful and safe
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