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Service Advisor: Customer Experience & Scheduling
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-25
Listing for:
Bob Johnson Automotive Group
Full Time
position Listed on 2026-08-25
Job specializations:
-
Customer Service/HelpDesk
Technical Support, Customer Service Rep
Job Description & How to Apply Below
Bob Johnson Automotive Group is seeking a personable service advisor in Rochester to act as the liaison between customers and service technicians. You will greet customers, listen to requests, schedule appointments, estimate costs, and document repair orders and technician notes.
You will ensure customer satisfaction by communicating repair timelines, describing work performed, and coordinating with technicians to relay customer concerns accurately.
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