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Senior Patient Access & Call Center Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-08-29
Listing for:
University-of-Rochester
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
University of Rochester is seeking a Call Center Representative in Rochester, NY to provide patient registration, scheduling, and information services for UR Medicine. You will handle complex calls, maintain confidentiality, and support quality assurance within the call center.
The role requires a high school diploma and 2 years of call center experience, with opportunities to mentor new staff and contribute to process improvements.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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