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Airport Lead - Customer Service

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Envoy Air Inc
Full Time position
Listed on 2026-08-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 - 20 USD Hourly USD 17.00 20.00 HOUR
Job Description & How to Apply Below
Position: Airport Experience Lead - Customer Service
Location: City of Rochester

Envoy Air Inc. in Rochester, NY is hiring a Customer Service Agent to deliver friendly, efficient service to travelers and support airline operations. You will assist with itineraries, ticketing, baggage handling, and passenger reservations while promoting travel with American Eagle and American Airlines.

The role requires strong communication and a customer-first mindset. Candidates should be comfortable with computers, be able to lift luggage up to 75 lbs, and work a rotating schedule

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