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Customer Care & Order Management Specialist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: TOPTICA Photonics, Inc.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

TOPTICA Photonics Inc. in Rochester, NY, is seeking a Customer Care Specialist to own the full lifecycle of customer orders—from pre-order setup through fulfillment and post-sale communication.

You will serve as the main liaison between customers, vendors, sales, and service to ensure orders are accurate and communicated clearly. The role requires 1–3 years in customer service or order management, strong attention to detail, and excellent written and verbal communication.

Are you ready to take on the Customer Care & Order Management Specialist role at TOPTICA Photonics, Inc.?

We have an opening for a Customer Care & Order Management Specialist in City of Rochester, NY, United States within Bio & Pharmacology & Health, Sales.

This role, Customer Care & Order Management Specialist at TOPTICA Photonics, Inc., could be your next move.

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