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Global Customer Success & Field Service Manager

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Ambrell
Full Time position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Ambrell is seeking a Customer Success Manager to lead its customer service and field service functions across the order lifecycle. The role requires hands-on leadership with a strong background in technical manufacturing or field service for industrial capital equipment.

You will drive timely, accurate support, escalations, and process improvements to elevate customer satisfaction and operational performance.

We are currently recruiting a Global Customer Success & Field Service Manager for our team in City of Rochester, NY, United States.

This is a strong opportunity to take on the Global Customer Success & Field Service Manager role at Ambrell.

As a Global Customer Success & Field Service Manager, you will play an important part at Ambrell in City of Rochester, NY, United States.

We invite applications for the Global Customer Success & Field Service Manager position located in City of Rochester, NY, United States.

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