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Customer Experience Specialist — In Training

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: CarMax
Apprenticeship/Internship position
Listed on 2026-10-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual
Salary/Wage Range or Industry Benchmark: 26000 - 39000 USD Yearly USD 26000.00 39000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Car Max Rochester is seeking a Customer Specialist in Training to guide customers through sales, appraisals, and service steps with a focus on a transparent, customer-first experience. You will assist with vehicle checks, paperwork, and coordinating service appointments in a fast-paced environment.

You will learn Car Max processes while delivering accurate condition assessments, handling administrative tasks, and collaborating across teams to ensure a smooth, customer-focused journey.

Join us at Car Max as our next Customer Experience Specialist — In Training in City of Rochester, NY, United States.

Full responsibilities and requirements are described in the listing above.

Learn more about the Customer Experience Specialist — In Training role in the description above.

We appreciate your interest in this position.

Join Car Max and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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