Senior Visual Designer

ABOUT THE ROLE:

The Senior Visual Designer is a hybrid creative production and project coordination role purpose-built to support a dedicated creative & production model for a Fortune 50 client. This role leads the design and production of confidential projects, combining design execution skills with the operational discipline required to manage fast-moving client requests, coordinate workflow, communicate clearly with stakeholders, and deliver high-quality work under demanding timelines.

Senior Visual Designers serve as the primary point of contact with the client during their assigned coverage shift. They are responsible for day-to-day intake, prioritization, creative execution, project coordination, vendor communication, design duties, file preparation, and quality control. This position requires calm execution under pressure, strong client-service instincts, excellent organizational skills, and the ability to move seamlessly between design, production, and project management responsibilities.

Designers follow a 3-days-on / 3-days-off rotation, with alternating Sunday coverage shared between two teams. Depending on the week, this schedule typically provides 3 or 4 days off. Over the course of a year, designers on this schedule work approximately 78 fewer days than employees on a standard Monday–Friday schedule.

Because the studio operates every day of the year, weekend and holiday coverage may be required. Holiday assignments are balanced between the two teams, and holiday coverage compensation is reflected in the overall compensation package.

On assigned coverage days, team members are expected to be available and responsive to client needs throughout the coverage period. Active coverage hours run from 7:00 AM ET to 10:00 PM ET, supported by staggered shifts. One team member typically covers the early shift, approximately 7:00 AM ET to 5:00 PM ET, while another covers the midday/evening shift, approximately 12:00 PM ET to 10:00 PM ET.

Requests may occasionally arise outside of these hours due to urgent client priorities or business needs.

This Senior Visual Designer role is best suited for professionals who thrive in highly responsive, fast-moving environments and value the flexibility of a compressed schedule model with extended time off built into the rotation.

• Serve as the primary client point of contact during assigned coverage shifts, managing daily intake, clarification, prioritization, status updates, execution, and delivery of requests.
• Create, adapt, version, and produce high-quality visual materials across digital, presentation, print, environmental, fabrication, installation, and production applications.
• Use AI tools appropriately to accelerate design exploration, image and video generation, versioning, content adaptation, production efficiency, and workflow support.
• Ensure all work aligns with approved brand standards, client direction, Truth Collective quality expectations, and applicable confidentiality, file management, naming, and operational protocols.
• Prepare accurate, organized, production-ready files for vendor handoff, including print, fabrication, installation, proofing, packaging, timing, delivery, and quality-control needs.
• Coordinate with visual designers, pod teammates, Truth Collective team members, client stakeholders, production partners, and vendors to keep work moving efficiently.
• Maintain clear, proactive communication around request status, priorities, timing, dependencies, risks, escalation needs, and next steps.
• Balance multiple concurrent requests with speed, accuracy, composure, responsiveness, and strong attention to detail.
• Support real-time collaboration, live working sessions, and fast-turn production needs when required.
• Document work status, decisions, and handoff notes to ensure seamless continuity across shifts and pod coverage.
• Handle confidential client materials and communications with discretion, professionalism, and care.
• Contribute creative, operational, and cultural value to Truth Collective and the client relationship.

• Strong visual design, layout, typography, composition, hierarchy, image selection, and brand system…