Field Service Technician II

🎰 Join the Game:
Become a Field Service Technician at AGS! 🎰

Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting‑edge gaming equipment, solving puzzles, and delivering top‑notch customer service, this role is for you!

• Install, upgrade, and perform procedures on gaming equipment.
• Perform preventative and general maintenance on AGS casino products.
• Complete paperwork and reports in a timely, detailed, and accurate manner.
• Provide “best‑in‑the‑business” service to customers, both internal and external.
• Fix service incidents quickly and efficiently, escalating issues when needed.
• Manage inventory and parts tracking.
• Participate in a weekly on‑call rotation with fellow technicians.
• Follow safety protocols and maintain composure in high‑energy environments.

• High school diploma or GED.
• Valid driver’s license and vehicle insurance.
• Problem‑solving ability with basic knowledge of AC/DC electronics and computer networking.
• Experience in electronics/computer networking (gaming experience a bonus).
• Basic computer skills and proficiency with Microsoft Office (Word, Excel, Outlook).
• Flexibility to work a sometimes‑changing schedule, including mornings, nights, weekends, and holidays.
• Ability to obtain licensure through Nevada Gaming Control Board and/or other gaming jurisdictions.

• Travel to different casinos and customers within your territory.
• Growth potential through training, mentorship, and a drive for success.
• Work with the latest casino gaming equipment.
• Hands‑on work that involves solving real‑time challenges.

You’ll be on your feet, walking, standing, and sometimes bending or squatting for long stretches.

Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds. Work environments may vary, including non‑climate‑controlled settings.

All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).

AGS is an equal opportunity employer.

Location:

(not specified)

Job Type: Field Service/CSC/TAC

Date Posted: 04/07/2026

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer‑centric culture and growth have helped us branch out to become a leading all‑inclusive commercial gaming supplier. Powered by high‑performing Class II and Class III slot products, an expansive table product portfolio, real‑money gaming platforms and content, highly rated social casino solutions for operators and players, and best‑in‑class service, we offer an unmatched value proposition for our casino partners.

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