Imaging Specialist

Position Summary

Responsible for assisting all departments in the scanning of documents and uploading to the company database. Provides operational support working with other departments and cross‑training to assist as needed. Ensures the performance of all duties in accordance with the company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the company operates.

• Responsible for all daily packages received and ordering of all collateral files to be accounted for.
• Handle daily email communication, compliance filing, re‑scan files if incorrect, and create shipping logs with new labels.
• Review incoming documents, prepare for imaging, scans, signs, and stamps documents as requested.
• Communicate with departments and coordinate scanning and rescanning on unreadable images.
• Partner with additional lenders/vendors based on business needs.
• Perform data entry as necessary to correctly index information.
• Assist other departments as needed on all imaging needs.
• Perform other duties and projects as assigned.

• Mortgage experience preferred but not required.
• Must be able to commute to Rochester, NY full time, 5 days per week.
• Exceptional attention to detail, verbal, written and interpersonal communication skills.
• Proficiency of Microsoft Office applications including Word, Excel, PowerPoint, and Outlook.
• Self‑motivated and able to multi‑task with minimal supervision.
• High School Diploma or equivalent required.

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful and customer‑centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non‑exempt positions.

loan Depot (NYSE: LDI) is a digital commerce company committed to serving its customers throughout the home ownership journey. Since its launch in 2010, loan Depot has revolutionized the mortgage industry with a digital‑first approach that makes it easier, faster, and less stressful to purchase or refinance a home. Today, as the nation’s second largest non‑bank retail mortgage lender, loan Depot enables customers to achieve the American dream of home ownership through a broad suite of lending and real estate services that simplify one of life's most complex transactions.

With headquarters in Southern California and offices nationwide, loan Depot is committed to serving the communities in which its team lives and works through a variety of local, regional, and national philanthropic efforts.

Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay for this role is $20 - $25.24/hr and will depend on multiple individualized factors, including your job‑related knowledge/skills, qualifications, experience, and market location.

We are an equal opportunity employer and value diversity in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.