Wealth Management Solutions, Trust & Estates, Trust Administrator - Associate

The Global Trusts & Estates Practice is an integral part of the services we offer to clients. With over 170 years of experience in serving as a corporate fiduciary for families, it is important that our Trusts and Estates services are delivered by the most capable people, with technical experience as well as the ability to interact well with a variety of types of families and individuals.

JP Morgan Chase & Co. is a leading global financial services firm with assets of more than $2 trillion, more than 260,000 employees operating in over 60 countries.

• Work with the Account Opening Group to open estate or trust accounts.
• Interpret the governing instrument and applicable law to ensure the proper set‑up of account records, including payments, fee schedules (when appropriate) and tax records. Communicate with beneficiaries and co‑executors or co‑trustees to outline administrative procedures.
• Analyze wills and trust documents for legal, tax, administrative and investment issues and coordinate the delivery of services.
• Handle ongoing day‑to‑day administration of accounts, and proactively manage the account base in an effort to avoid and minimize service and operational issues.
• Utilize risk management tools, such as the overdraft report, daily transaction report, administrative review and the investment systems to ensure all exceptions are properly addressed and kept to a minimum.
• Have knowledge of trust and estate law, income, transfer and generation‑skipping taxation, with ability to apply that knowledge to post‑mortem planning exercises and account administration.
• Work with tax officers and trust counsel to resolve tax issues.
• Knowledge of internal procedures involving distributions, account maintenance, account opening/closing, investment systems and annual reviews, and management of overdrafts is a plus.

• Develop relationships with beneficiaries and advisors to understand the decedent’s or grantor’s purposes and meet beneficiaries’ needs.
• Assist the Trust Officer in maintaining current information on beneficiaries and their changing needs and circumstances to prudently carry out fiduciary duties and provide superior client service.
• Assist the Trust Officer in partnering with the client’s other advisors (attorney, accountant) and be highly respected by the external professional advisor community.
• Develop, retain and deepen client relationships.

• Assist the Trust Officer and partner with wealth advisors, bankers, investors and trust officers to grow the trust and estate business. Participate in team discussions and strategy around structuring, pricing and closing trust and estate services including estates, family trusts, charitable trusts and specialized Delaware trusts.
• Cross‑sell JPM products/services; maintain and develop strategies for increasing business with current clients and for professional advisor cultivation.

• The specialized and ever‑changing nature of the Trust and Estate practice requires that trust administrators devote a significant amount of time to personal development and training.
• Training at JPMorgan consists of reading fiduciary materials circulated to each estate administrator, attending in‑house and external seminars and taking required proficiency training courses offered internally on a quarterly basis.

• Bachelor’s degree required.
• Relevant years of experience in the trust and estates industry.
• Advanced degree such as JD, or industry certification such as Certified Trust and Financial Advisor (CTFA) or paralegal certificate, with paralegal experience in trust and estate practice preferred.
• Experience in the administration and support of trust and estates, including general understanding of fiduciary products and concepts, legal, tax and investments knowledge.
• Problem‑solving/risk management – takes initiative, decisive, accountable, exhibits critical analysis and judgment.
• Client servicing – client knowledge, client relationships, proactive communication.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.