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Student Account Rep IV
Job in
Rochester, Monroe County, New York, 14627, USA
Listed on 2026-06-21
Listing for:
University of Rochester
Apprenticeship/Internship
position Listed on 2026-06-21
Job specializations:
-
Finance & Banking
Accounts Receivable/ Collections
Job Description & How to Apply Below
Perform all functions of student account management (registration, payment, billing, collection, refunds, fees, deferments, waivers, vouchers, account holds, and past due account transactions) for undergraduate and graduate students.;
Serve as primary contact for students, parents, families, other university units and external parties regarding financial obligations.;
Initiate and respond to inquiries on current and delinquent accounts; analyze activity to identify and resolve issues.;
Verify, research, analyze, and resolve complex discrepancies and payment conflicts; interpret account information to advise students and third parties.;
Post entries and monitor student accounts for accuracy; manage due dates and adjustments; assess and remove late fees; process refunds and ensure compliance with Title IV and FERPA policies.
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