Loan Officer Assistant

Cross Country Mortgage (CCM) is a leading distributed retail mortgage lender with more than 9,000 employees, operating over 700 branches and servicing loans across all 50 states, D.C., and Puerto Rico.

The Loan Officer Assistant supports loan officers by gathering, reviewing, and verifying borrower documentation to ensure accuracy, completeness, and compliance. The role involves preparing and processing loan applications, disclosures, contracts, and related materials in accordance with federal regulations, providing an opportunity to gain valuable experience in the mortgage lending industry while contributing to positive client outcomes.

• Assist loan officers in gathering, reviewing, and verifying borrower documentation to ensure completeness and accuracy.
• Prepare and process loan applications, disclosures, contracts, and related paperwork in compliance with federal regulations.
• Conduct preliminary credit analysis and assist with underwriting processes by organizing financial data and supporting risk assessments.
• Utilize basic math skills and 10‑key typing proficiency to accurately calculate figures related to escrow accounts, payments, and amortization schedules.

• Experience in loan origination or mortgage processing within the financial services industry.
• Knowledge of FNMA (Fannie Mae) guidelines, underwriting procedures, and mortgage servicing practices.
• Knowledge of Fair Housing regulations to ensure fair lending practices are upheld.
• Proficiency in basic math, including calculations related to loans, escrow accounts, and amortization schedules.
• Excellent credit analysis skills with an understanding of credit reports and financial documentation review.
• Excellent organizational skills with consistent effectiveness in handling multiple priorities in a dynamic environment.
• Skilled in operating standard office equipment including 10‑key typing devices with high accuracy.

Competitive compensation plan and robust benefits package, including medical, dental, vision, 401K, short‑term disability, employee assistance program, and wellness program.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Cross Country Mortgage, LLC offers more than a job, we offer a career. Cross Country Mortgage, LLC strives to provide employees with a robust benefit package:  California residents please see Cross Country’s privacy statement for information about how Cross Country collects and uses personal information about California applicants. Cross Country Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self‑expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

Cross Country Mortgage, LLC (NMLS
3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.

NMLSConsumer

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