Mortgage Underwriting Manager

Salary Range
: $120,000 to $140,000 USD.

The Mortgage Underwriting Manager is responsible for managing the functional work and providing guidance to the Underwriting team to ensure that effective policies, procedures, and workflows are in place that result in timely and accurate underwriting and closing of the bank’s residential mortgage and consumer loans.

• Provide strategic direction to the Underwriting Team.
• Responsible for daily supervision/oversight and ongoing developmental objectives of the Mortgage Underwriting team.
• Plan and coordinate daily work of direct reports;
  Train and motivate employees.
• Monitor and evaluate team performance, holding employees accountable for goals and development of staff through coaching and performance appraisal process.
• Manage staff in analyzing and interpreting credit information to maximize credit while minimizing risk to the bank; ensure loans are in compliance with investor requirements, federal and state laws, and regulations including ATR/QM provisions.
• Develop and maintain expert knowledge base related to underwriting requirements.
• Collaborate with Residential Mortgage Manager to effectively develop and execute the Bank’s mortgage banking strategy.
• Underwrite and oversee underwriting of conventional and government mortgage loans for sale in the secondary market, bank portfolio loans, HELOCs and all consumer loans.
• Develop and manage an efficient departmental infrastructure to ensure quality loans are delivered to investors within the appropriate time frames to maximize revenue to the bank; develop and maintain the necessary reports and monitoring tools.
• Work closely with investors to proactively identify problems and trends, ensure appropriate pull through rates and lender performance; work with account representatives to elevate post-closing suspense issues as needed.
• Ensure Underwriter loan files are covered during absences.
• Develop Underwriting policies and procedures to ensure the bank is meeting all agency and regulatory requirements.
• Provide scenario support to mortgage sales and operations partners.
• Collaborate with mortgage sales, processing, closing and post-closing teams to ensure smooth process flow.
• Provide secondary review for loans recommended for decline.
• Maintain knowledge of investor requirements, program guidelines and competitive landscape.
• Provide reports to management as requested.
• Active participation in demonstrating the behaviors outlined in the GRB Experience.
• Collaborate with vendors, service partners, and industry leaders to develop strategies to improve efficiency, reduce risk, and/or improve the loan process from origination through sale and consistently deliver the GRB customer experience.
• Develop effective risk management methodologies to limit the bank’s exposure to regulatory and credit risk.
• Oversee the bank’s partnership with Affordable Housing Providers to meet production thresholds as well as program requirements.
• Represent the Underwriting department in audits and examinations of Mortgage Operations and related areas; respond to requests for information from designated departments or agencies.

Bachelor’s degree in a business-related discipline plus a minimum of 5 years residential mortgage underwriting experience, or the equivalent combination of education and experience.

• 3+ years of supervisory experience.
• Strong knowledge of mortgage guidelines, loan programs and automated underwriting systems.
• Prior experience with mortgage loan origination systems.

• Provide a remarkable client experience. Greet clients with warmth, genuine interest and a smile.
• Holds self and others accountable for measurable, quality, timely results.
• Is adaptive and receptive to change; removes barriers for staff.
• Builds & maintains effective relationships at all levels both inside and outside of the Bank.
• Facilitates cooperation and motivates team members to accomplish group goals.
• Nurtures growth and is committed to ongoing training and development of staff.
• Lives the GRB Experience brand for others to emulate; influences and communicates effectively.
• Demonstrates personal growth…