Fraud Specialist

Protect our organization and customers from fraudulent activities. In this role, you will monitor and analyze transactions for suspicious patterns, investigate suspected fraud cases involving checks, ACH, and wire transfers, and work closely with fraud detection software to identify and prevent potential threats. You will review flagged transactions, gather and analyze evidence and prepare detailed reports of findings.

Schedule:

This position operates on 11:30 AM – 8:30 PM, with the potential for 10:00 AM – 7:00 PM depending on business needs.

• Review high-risk clients and transactions to identify and prevent fraudulent activities.
• Handle inbound fraud concerns and escalations via phone and email, ensuring timely investigation and resolution.
• Collaborate with financial institutions to freeze accounts and recover illicit funds.
• Submit letters of indemnification and follow through with investigation results.
• Analyze and track cases of check fraud, including counterfeit checks and forged endorsements.
• Provide guidance and protocol to field partners and track incident statistics for trend reporting.
• Assist in situations involving exposure of personally identifiable information.
• Evaluate and mitigate risks during client onboarding using research tools.

• Associate degree in Criminal Justice, Economic Crime Investigation, Finance, or Business.
• Minimum of 1 year of experience in fraud, investigations, banking, compliance, business, or finance.
• Excellent partnership and communication skills, essential for client interactions.

Equal Opportunity Employer / Disabled / Protected Veterans