Director, Real Estate Lending

STATUS:
Full time / Non-Exempt

REPORTS TO:

SVP, Lending

LOCATION:

Corporate

COMPENSATION:
The starting salary for this position is expected to be between $120,000-$135,000. The actual salary will be determined based on experience and other-job related factors, consistent with applicable law.

HOURS:

37.5 hours per week

SCHEDULE:

The expected schedule for this position is Monday through Friday, 8:30AM-5:00PM.

The Director of Real Estate Services is responsible forthe overall success of First Mortgage and Home Equity Lending at the credit union, including the administration, coordination and evaluation of the Mortgage Department policies, procedures, and processes. This individual will oversee the development of allreal estate lending policies, programs, procedures, business, and product development in order to obtain the strategic goals of the credit union.

The Director of Real Estate Services will lead the member experience effort in overall support of mortgage service, operations, and sales. Additionally, the Director of Real Estate Services will identify and develop employees to exceed performance expectations and build future leaders for the credit union. Perform all responsibilities in a manner that serves The Summit’s Mission and upholds the credit union’s values.

• Develop, train and coach the Management and Staff personnel reporting directly to the Director of Real Estate Services. The individuals should be developed both to provide for adequate succession planning and to attain their own career development goals.
• Participate in Strategic Planning Meetings to provide input, generate ideas, and further the interests of the credit union, the owner/members, as well as providing updates on relevant projects
• Maintain a high level of knowledge regarding the current trends and economic conditions in real estate lending and servicing to ensure the credit union is maintaining a high level of service when compared to others in the financial services industry
• Monitor key ratios and trends in real estate lending and take proactive steps to insure the best outcomes for our owner/members
• Ensure that a positive work environment and culture is fostered resulting in satisfied employees in accordance with the credit union’s mission statement and our team values
• Review the processes and operations under his/her control to ensure that the areas are operating as efficiently as possible
• Support the Sales and Service Culture at the credit union. Maximize the success of the real estate lending and ensuring that sales efforts are strongly encouraged and reinforced by management coaching and recognition.
• Ensure that all mortgage staff are provided with adequate training and that their sales efforts are in accordance with the credit union’s philosophies. Sales should be based on member’s needs as part of an overall Sales and Service Culture.
• Ensure adherence to all policies related to areas of oversight tasked to the Director of Real Estate Services
• Ensure that up to date training, reference, and other appropriate material are available to assist the mortgage staff in the completion of their duties
• Oversee the development and adherence to budgets for the mortgage lending department to ensure that the credit union’s funds are being optimally utilized
• Monitor pricing policy for first mortgages and recommends adjustments to the pricing policies when necessary.
• Report mortgage pipeline to ALM on a regular basis and complete monthly statistical reports that are submitted to senior management
• Adequate control should be maintained regarding real estate vendors that provide service to our members and The Mortgage Department in accordance with Vendor Management policies and procedures
• Work with the AVP of Lending or other Summit Stakeholders in Business Lending as needed

• Ensure each mortgage request is processed in a timely manner, in accordance with Loan Policies set forth by Senior Management and / or the Board of Directors. Adherence to these policies must…