Bilingual Closing Specialist (English​/Spanish

Job Category
:
Mortgage Operations

Requisition Number
: BILIN
001158

• Posted :
  July 24, 2026
• Full-Time
• On-site

Showing 1 location

• Pay or shift range: $28.50 USD to $32.75 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Salary Range: $28.50 – 32.75

PRIMARY RESPONSIBILITY:

The Mortgage Closer is responsible for preparing, reviewing, and ensuring the timely and accurate delivery of closing documents. This individual serves as a key liaison between internal departments, title companies/settlement agents, attorneys, and borrowers to facilitate a smooth and compliant loan closing process.

ESSENTIAL FUNCTIONS:

• Prepare and review closing disclosures and closing documents in accordance with company policy and regulatory guidelines.
• Ensure all conditions of loan approval have been satisfied prior to closing, including verifications of employment.
• Prepares attorney guidelines and sends to settlement agent.
• Prepares sale and funding settlement sheets for Accounting.
• Prepares and delivers the final Closing Disclosure to the borrower.
• Prepares and delivers closing documents to the bank attorney for closing.
• Works with settlement agent and borrower to schedule loan closing. Reviews all documents for compliance, completeness and accuracy.
• Works with Relationship Managers and/or retail team to schedule closings. Reviews all documents for compliance, completeness and accuracy.
• Prepares and delivers closing documents to the Relationship Managers for closing.
• Completes post-closing and onboarding for HELOCs.
• Assists with retail loan closings as needed.
• Collaborate with processors, underwriters, loan officers, and post-closing team members to ensure file accuracy and completeness.
• Utilize Encompass to communicate effectively, advance loans through the process and maintain accurate and timely information on each loan.
• Maintain knowledge of investor and regulatory requirements.
• Actively participate in demonstrating the behaviors outlined in The GRB VIP Program
• Other duties as assigned.

EDUCATION AND EXPERIENCE:

High School diploma or equivalent (Associate degree highly preferred) or the equivalent combination of education and experience.

• A minimum of 2 years’ residential mortgage Processing or Closing experience strongly preferred

COMPETENCIES:

• Ability to read, write and speak English and Spanish fluently.
• Lead by example. Identify current or potential problems, take ownership and see them through to resolution.
• Act as a unified team. Possess strong interpersonal skills including the ability to proactively communicate with and help others, within and across departments.
• Ability to work independently. Seek and incorporate feedback on your performance from management, coworkers and clients.
• Ability to work in a fast-paced, deadline driven environment.
• Demonstrated PC literacy.
• Ability to manage multiple priorities.
• Demonstrated verbal and written communication skills required.
• Organizational skills and attention to detail are required

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to use hands or fingers, handle, or feel and reach with hands and arms. The employee frequently is required to stand, sit, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

WORK ENVIRONMENT:

The work environment is indoor and climate-controlled office setting.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Genesee Regional Bank is an equal opportunity organization. We recruit, employ, train, compensate, and promote without regard to race, religion, color, national origin, age, sex, disability, veteran status, or any other basis protected by applicable federal, state or local law.

THIS JOB DESCRIPTION IS SUBJECT TO CHANGE AT ANY TIME.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.