Associate Banker Rochester Area
Listed on 2026-08-31
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Finance & Banking
Bank Customer Service, Retail Banking
Location: City of Rochester
Associate Banker, 30 Hours, Rochester Area - Multiple locations Job Information
- Job Identification
- Business Unit Consumer & Community Banking
- Posting Date 08/28/2026, 07:58 PM
- Locations 1755 Monroe Ave, Rochester, NY, 14618, US 865 Fairport Rd, East Rochester, NY, 14445, US 609 Moseley Rd, Fairport, NY, 14450, US 2159 Fairport Nine Mile Point Rd, Fairport, NY, 14450, US 1982 E Ridge Rd, Irondequoit, NY, 14622, US 674 Titus Ave, Irondequoit, NY, 14617, US 31 State St, Pittsford, NY, 14534, US 260 Crittenden Blvd, Rochester, NY, 14642, US 560 Monroe Ave, Rochester, NY, 14607, US 1575 E Henrietta Rd, Rochester, NY, 14623, US 690 Long Pond Rd, Rochester, NY, 14612, US 6 Spencerport Rd, Rochester, NY, 14606, US 3917 Lake Ave, Rochester, NY, 14612, US 1 Rochester St, Scottsville, NY, 14546, US 920 Holt Rd, Webster, NY, 14580, US 1950 Empire Blvd, Webster, NY, 14580, US
- Job Schedule Part time
- Job Shift Variable
- Base Pay/Salary Rochester,NY $20.00-$24.66
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting‑edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch’s success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions – helping clients achieve their financial goals.
Job Responsibilities- Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
- Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
- Educate and assist clients with day‑to‑day banking transactions including the usage of technology self‑service options such as leveraging the Chase Mobile App, , and ATMs can help them with their banking needs whenever, wherever, and however they want.
- Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
- Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
- Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
- Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
- Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
- Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
- Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
- Ability to quickly and accurately learn products, services, and procedures.
- Client service experience or comparable experience.
- High school diploma or GED equivalent.
- Strong desire and ability to influence, educate, and connect customers to technology solutions.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help…
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