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Bilingual Universal Banker English​/Spanish

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: ESL Federal Credit Union
Full Time position
Listed on 2026-09-26
Job specializations:
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 22.02 USD Hourly USD 22.02 HOUR
Job Description & How to Apply Below
Position: Bilingual Universal Banker - (English/Spanish)
Location: City of Rochester

Schedule

Monday – Saturday with a day off during the week. Branch hours are Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., and Saturday 9:00 a.m. – 1:00 p.m. Must be flexible to meet current and future business needs.

Hours

40 hours

Schedule

Monday – Saturday with a day off during the week. Branch hours are Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., and Saturday 9:00 a.m. – 1:00 p.m. Must be flexible to meet current and future business needs.

Comprehensive Benefits

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

Pay and Incentive Plan

$22.02 per hour + 10% bilingual premium

Something wonderful happens when you love what you do. So consider a career ce 2010, ESL has been consistently ranked one of Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine have recently places ESL on these prominent national lists as well:

  • Best Workplaces for Millennia ls
  • Best Workplaces for Women
  • Best Workplaces in Financial Services and Insurance
  • Best Workplaces in New York State

Additionally, for more than a decade, ESL has been a “Rochester’s Choice” award winner and a “Training Top 125” recipient!

ESL is currently seeking Bilingual Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

As a Bilingual Universal Banker at ESL you will:
  • Create a positive face to face member experience
  • Build long lasting relationships with members
  • Work in both a Teller or Relationship Banker position depending on branch needs
  • Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
  • Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs defining questions
  • Educate and Refer a variety of products and services to members
  • Assist members with accounts, loans, fraud and maintenance
  • Learn about the banking and finance industry
  • Gain exposure to career opportunities at ESL

ESL has 33 branch locations throughout the Rochester and Finger Lakes regions. This position is flexing and floating throughout a majority of our branches until placement is made at one branch. You will be eligible to receive a $160.00 car allowance at the conclusion of the month.

Eastside District Westside District
  • Brighton Henrietta
  • Batavia
  • Fairport
  • Brockport
  • Penfield
  • Chili
  • Pittsford
  • Geneseo
  • Webster
  • Long Pond
  • Twelve Corners (Brighton)
  • Mt. Read
  • Culver Ridge
  • Ridgeway
  • Hudson Ave
  • Bulls Head (Downtown Rochester)
  • Irondequoit
  • Chestnut Street (Downtown Rochester)
  • Merchants Walk (Downtown Rochester)
  • Goodman Street
  • Cobblestone (Victor)
  • Lake Ave
Qualifications
  • One year in sales/service in the financial services, retail, professional services worker industries
  • High School diploma or High School equivalency diploma required
  • Bilingual English/Spanish speaking proficiency required
  • Strong communication, problem solving and decision making abilities
  • A high degree of flexibility to support branch needs
  • Proficient in building customer and peer relationships
  • Proficient in PC applications
  • Prior Sales Experience preferred
  • Understanding of banking products and services preferred
  • Notary preferred; if not obtain within 12 months of filling role
  • Must complete submission of application and…
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