Client-Facing Recovery Specialist
Listed on 2026-10-06
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Finance & Banking
Bank Customer Service, Banking & Finance -
Customer Service/HelpDesk
Bank Customer Service, Banking & Finance
Location: City of Rochester
Paychex is seeking a Recovery Representative to resolve bank-returned payments across FSA, Health & Benefits, 401(k), debit card, and related products. You will handle high-volume, client-facing conversations, perform account research, and apply problem-solving to recover funds.
The role requires strong communication, professionalism, and the ability to navigate escalated calls in a fast-paced environment while staying compliant with FDCPA and NACHA guidelines.
As a Client-Facing Payments Recovery Specialist, you will play an important part at Golden Technology in City of Rochester, NY, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Client-Facing Payments Recovery Specialist role in the description above.
We appreciate your interest in this position.
Join Golden Technology and contribute to our ongoing work.
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