Investigative Specialist​/Trainee ; Labor Standards; Rochester; NY HELPS

Duties Description

The Investigative Specialist 1 (Labor Standards) with the Division of Labor Standards under the general direction of an Investigative Specialist 2 or other higher‑level staff, will:

• Perform a wide variety of enforcement, regulatory and licensing investigative activities to gather information and report facts.
• Perform office/field visit work required in the enforcement of State Labor Laws governing minimum wages, child labor, hours of work, wage payment, farm labor and the like.
• Reviews assigned cases or complaints from the public to determine the section of law, rule or regulation that applies and to identify the issues and the types of information needed.
• May plan the scope and method of investigation based on office policy, the accessibility of information and the seriousness of the issue.
• Meets with and interviews witnesses, complainants, prospective licensees and others to obtain information relating to the investigation or to determine eligibility.
• Takes statements and affidavits from individuals in an appropriate format, taking care to include a full description of the facts needed to support the investigation.
• Identifies and searches public and private documents to locate persons of interest and may question others and follow leads to find such persons.
• Reviews documents to extract pertinent information; and verifies information obtained by checking it with other sources.
• Visits establishments to review records and ensure that they comply with laws and regulations. May assist employees, employers and others in understanding their obligations and responsibilities under these laws and regulations.
• Develops leads and informants; conducts surveillance and engages in undercover work. Uses cameras, recording devices or other equipment as necessary
• May arrest, confine and transport suspects of investigation and process them per established procedures.
• Obtains, inventories and safeguards evidence according to agency procedures and legal requirements.
• Meets and confers with law enforcement, prosecutors, and other entities to convey and obtain information relevant to an investigation, provides technical assistance and training, and develops and maintains rapport to ensure mutual cooperation in the conduct of investigations.
• Participates in joint operations with local, state and federal law enforcement in connection with complex cases.
• Prepares factual written reports of information gathered during an investigation; and may recommend an appropriate course of action consistent with the findings and agency policy and practices.
• Discusses investigative findings and recommendations with supervisor and program specialists.
• Assists with witness preparation, and fact and evidence development during trials.
• Testifies at administrative hearings and criminal proceedings regarding the details of investigations and conclusions reached.
• Employees will be required to travel, multiple days/nights, for training purposes, not to exceed one week for state programs and two weeks for federal programs.
• Participate in change in organizational transformations, ensuring successful adoption and alignment with strategic objectives
• Engage in technology and innovation by leveraging emerging technologies to optimize processes and enhance customer experiences
• Proactively manage relationships with key stakeholders internally and externally
• Think strategically about current and future organizational needs
• Adapt to shifting priorities
• Participate in the comprehensive process of implementing changes, ensuring smooth transitions, effective communication, and minimal disruption
• Proactively identify, address, and resolve conflicts to foster constructive dialogue and a productive, collaborative work environment
• Analyze issues,…