Product Support Scientist

Product Support Scientist (Fluids)

Location:

Rochester, NY

• Support validation work for new products, including laboratory testing utilizing VITROS analyzers.
• Prepare and handle clinical test specimens according to approved procedures, best practices, and safety requirements, including appropriate PPE.
• Perform pilot‑scale formulations with biological materials, as needed.
• Operate and maintain laboratory equipment; complete all required documentation in real time (QC records, instrument logs, test records).
• Independently execute laboratory experiments and assist with troubleshooting instrument and test failures, as needed.
• Review and analyze data; document conclusions and test summaries in appropriate quality records within the company's quality system.
• Ensure organization, documentation, and tracking of long‑term studies with multiple factors, products, and conditions.
• Maintain a working knowledge of cGMP requirements and adhere to all quality, regulatory, and safety guidelines.
• This role involves both laboratory and computer‑based work.

• Bachelor’s degree in a scientific field (e.g., Chemistry, Biology, or equivalent) required.
• Experience in an FDA‑regulated industry and in validation for medical devices preferred.
• Familiarity with VITROS products and VITROS analyzers highly desired.
• Familiarity with biological formulations and processing techniques highly desired.
• Strong written and verbal communication skills with excellent attention to detail required.
• Strong organizational skills and ability to manage complex, long‑term studies required.
• Proficiency in Excel required, with additional statistical analysis skills preferred.

Pay Rate: $35‑$45/hour