Health Care Surveyor ; NY HELPS

Responsibilities

The Health Care Surveyor Nurse 4 (HCS4) oversees all survey and surveyor activities. This requires knowledge of the State Operations Manual and all applicable regulations. The incumbent conducts quality assurance reviews of surveyor’s investigation material and associated reports to ensure regulatory compliance and sufficient evidence to support a recommended citation. The Health Care Surveyor will oversee post-survey activities including recommending enforcement actions, reviewing Plans of Correction and conducting Post-Survey Revisits.

The incumbent must be cognizant of program timelines and is responsible to maintain tracking spreadsheets; serve as a Nursing Home Surveillance Trainer in the Western Region Office. The HCS4 will supervise federal training activities for all newly hired surveyors, complete evaluation/probation reports and assess surveyor competency. Additionally, the candidate will oversee training activity and supervision of existing nursing home surveillance staff in both office and field settings;

participate in recertification surveys and conduct complaint investigations as needed; supervise a multidisciplinary team of investigators, conduct required performance reviews and develop appropriate performance programming to support ongoing growth, consistency, and quality performance; support the program as needed including to assist with emergency preparedness and management activities when needed, including off‑hours; and may be asked to support general investigations as assigned to receive cross‑training and consistent programmatic improvements.

The incumbent will need to be flexible and eager to work in a team‑oriented environment that serves to protect the health and safety of a vulnerable population. The HCS4 will be available after normal business hours to respond to emergencies and will serve as Administrator on Duty for a regular assignment.

Minimum Qualifications

• Permanent Transfer Candidate:
  Current NYS Dept. of Health employee with one year of permanent or contingent permanent competitive service as Health Care Surveyor 4 (Nursing) Grade 25 or current Dept. of Health employee with one year of permanent or contingent permanent competitive service in a title grade 23 or higher and eligible for transfer under section 70.1 or section 52.6 under civil service law and able to meet the non-competitive requirements below.
• Non-Competitive via NY HELPS: possession of a license and current registration as a registered professional nurse in New York State; a bachelor’s degree in nursing; and four years of post-licensure, specialized professional administrative or professional clinical experience. One year of the experience must have been at a supervisory level.
• Preferred Qualifications:
  
  Experience working in a long term care medical facility in a supervisory capacity and have experience training staff and evaluating staff performance. Self‑motivated, able to provide and receive direction, and effectively participate on an interdisciplinary management team. Strong interpersonal skills, written, and verbal communication, observation and interviewing skills, and experience supervising surveillance and investigative activities. Ability to interpret regulations and policies and produce quality guidance documents for all audiences.
  
  Federal Surveyor Minimum Qualifications Test Certification.

Additional Comments

The successful incumbent must be flexible and available to work varied hours, which may include weekends and holidays, to respond to emergencies and/or provide guidance relative to off‑hours investigations, as needed. Travel, including travel to areas that may not be served by public transportation is required. The incumbent will be required to obtain federal Surveyor Minimum Qualifications Test (SMQT) certification within one year of appointment.

This position is part of the NYS HELPS program. No examination is required. This position may require travel throughout New York State including overnights to areas not served by public transportation. We offer a work‑life balance and a generous benefits package, worth 65% of salary, including:

• Holiday &…