Surgery Coordinator

Job Title:

Surgery Coordinator
Department: SCHI

Location:

Genesee Valley Cardiothoracic
Hours Per Week:
Per Diem

Schedule:

Per Diem

Coordinates surgical scheduling for multiple physicians in a busy surgical practice. Includes, but not limited to, scheduling pre‑admission history and physicals, OR times, COVID testing and bed requirements with planned hospital services, diagnostic procedures and daytime add‑on cases or in‑house procedures. Coordinates surgical cases and procedures with other physician specialty practices and departments.

• Communicate with patients whether in person or via telephone, with a cheerful and helpful attitude.
• Provide coordination of surgery to be performed with physician, patient, facility and vendor (if needed).
• Obtain surgical procedure and diagnosis codes to properly authorize/pre‑certify surgery.
• Contact the billing department to obtain pricing for out‑of‑network and self‑pay patients.
• Provide support to physician, clinical and clerical team members with questions and scheduling challenges.
• Complete pre‑certification/authorization with the patient’s insurance company, providing any necessary documentation. Schedule peer‑to‑peer with provider if necessary.
• Document authorization/pre‑certification once received along with contact information of the person spoken with.
• Coordinate surgical clearance appointments necessary between patient, departments, other providers and/or PCP.
• Contact the patient and notify them of the scheduled procedure and all necessary pre‑op instructions. Copy and coordinate patient instruction and any necessary documents to be mailed.
• Coordinate with the hospital the arrival times of each scheduled patient and call them with this information.
• Enter each surgery in the Surgical Booking module of the EMR, and keep spreadsheets up‑to‑date with correct surgery dates and times for OR.
• Assist in reviewing and revising policies and procedures pertaining to scheduling function.
• May need to attend the weekly/quarterly meetings with physicians to review procedures and case load.
• Daily verification of add‑on cases performed after hours and confirm surgeries performed as scheduled to facilitate accurate billing.
• Review OR schedule against office physician schedule for accuracy, update EMR system as procedures are scheduled.
• May need to facilitate timely and efficient transportation for patients to/from procedure.
• Communicate through EMR with providers and other departments with pertinent information related to surgical cases if needed.
• Act as regional liaison for RRH affiliates and regional sites that need assistance with coordinating procedures. May need to obtain records from affiliates and sites not on EMR.
• Perform other responsibilities as necessary to ensure efficiency within the practice.
• Maintain operational knowledge of department equipment: telephones, computers, faxes, copier, printers, etc.

• None.

• Bachelor’s degree in business, social sciences, human resources, or equivalent preferred. An equivalent combination of education and experience will be considered.
• Three plus years of relevant healthcare experience preferred.
• Strong analytical, computer, organizational, customer service and communication skills.
• For the transportation departments, knowledge of IDX and CCS is beneficial.
• Strong written and verbal communication skills.

S - Sedentary Work - Exerting up to 10 pounds of force occasionally. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

Pay Range: $18.00 - $23.00

City:
Rochester

Postal Code: 14621

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.