Access Associate

Medical Secretary – Gastroenterology
Location:Rochester, NY
Schedule:Monday–Friday, 8:00 AM–4:30 PM
Pay:$19/hr
Benefits:Full medical benefits available after a successful probationary period

TES Staffing is proud to partner with a leading hospital system in Rochester, supporting their fast‑paced and highly respected gastroenterology center. We’re currently seeking a detail‑oriented and organized Medical Scheduler to join this collaborative and growing team.

This is an outstanding opportunity to build a long‑term career within a healthcare system known for its supportive environment, professional development, and commitment to patient care.

As a Medical Scheduler, you’ll play a key role in coordinating patient procedures and maintaining an accurate and efficient surgical schedule. This role requires excellent communication, organization, and multitasking skills, along with a customer‑first approach to patient interaction.

• Manage and update patients’ medical records with accuracy and confidentiality

• Schedule surgical procedures and medical appointments

• Handle patient inquiries via phone and email with professionalism and care

• Obtain prior authorizations for imaging, testing, and medications

• Support patients with billing inquiries and payment information

• Gather medical history and documentation from patients and external providers

• Sort and distribute incoming and outgoing correspondence

• Maintain office supply inventory and elevate urgent issues appropriately

• Minimum of 6 months experience in a healthcare or medical clerical role

• Familiarity with medical terminology and healthcare scheduling systems

• Strong verbal and written communication skills

• Excellent attention to detail and organizational abilities

• Ability to maintain patient confidentiality at all times

• Self‑motivated with a team‑oriented mindset and strong work ethic

• Ability to prioritize and adapt in a fast‑paced clinical environment

Join a team where your contributions matter and where your career can truly thrive. Apply today to become a valued member of a top‑tier healthcare network dedicated to exceptional patient care.