HCBS Program Supervisor

Summary: The HCBS Program Manager is responsible for overseeing the daily operations and quality of Home and Community-Based Services for Supported Employment, Community Prevoc, FSS, and El Camino Cafe, ensuring compliance with OPWDD and Medicaid standards. The program manager leads program coordinators, requiring strong leadership, organizational, and communication skills to maintain high-quality supports that promote independence, dignity, and inclusion for all individuals served.

Under the supervision of the HCBS Director, the program supervisor oversees the day-to-day operations of the SEMP, Community Prevoc, El Camino Café, and FSS Programs.

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Reports directly to the Director of HCBS.
• Assures all emergency procedures are implemented as required by Federal, State, Agency and Program regulations, policies, and procedures.
• Schedules and conducts monthly coordinators meetings and weekly supervision.
• Ensures SEMP, Community Prevoc, and El Camino Café and FSS staff are up to date on all training.
• Monthly meetings with Nurse to ensure medical needs are met.
• Oversees that programs meet State and Federal Regulations.
• Ensures billing documents are completed and submitted for review according to Medicaid Standards.
• Establishes and maintains good working relationships with funding sources and other service delivery agencies.
• Conducts and oversees Intake and Pre-admission assessment in conjunction with the intake committee.
• Identifies opportunities for growth, development, and improvement with programs and between other service lines that enhance the coordination of self‑delivery.
• Ensures program coordinators attend all lead peak performance trainings.
• Recruits new clients and grows HCBS SEMP, Community Prevoc, and El Camino Café and FSS.
• Completes yearly performance evaluations for each coordinator.
• Ensures com hab, day hab and Pueblo Nuevo are operating by standards.
• Assists coordinators with the progress of implementation of each program.
• Assists coordinators with the hiring process.
• Provides case consultations for staff, specific to their clients’ needs.
• Ensures all coordinators follow Precision Care electronic data records and stay in compliance.
• Submits weekly and monthly billing reports to finance and HCBS Director.
• Performs any other duties assigned by supervisor.

This position holds a relatively high degree of independence within the framework of the agency's policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Must keep immediate supervisor abreast of issues and concerns which could constitute intervention from higher level management.

• Support a person's unique capacities, personality and potential.
• Getting to know a person through assessment/discovery.
• Promoting advocacy with the individual.
• Facilitating personal growth and development.
• Facilitation of support and services.
• Building and maintaining relationships.
• Creating meaningful communication.
• Develop professional relationships.
• Exhibit professional behavior.
• Show respect for diversity and inclusion.
• Create meaningful documentation reports.
• Education, training and self-development activities.
• Organizational participation.
• Exhibit ethical behavior on the job.
• Promote positive behavior and support.
• Supports health and wellness.
• Prevents, recognizes and reports abuse.
• Supports crisis prevention, intervention and resolution.
• Supports safety.
• Ensures safety of individuals during environmental emergencies.
• Supports people to live in the home of their choice.
• Supports active participation in the community.
• Supports employment, education and career goal attainment.

• Associates in Human Services or related field preferred.
• Minimum of 3 years experience working with OPWDD regulations and policies.
• Experience working with individuals with…