Provider Onboarding, Credentialing and Faculty Affairs Coordinator

As a community, the University of Rochester is defined by a deep commitment to Meliora – Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address): 601 Elmwood Ave, Rochester, New York, 14642

Opening

Worker Subtype: Regular

Time Type

Full time

Scheduled Weekly Hours

40

Department

910054 CVSL - Cardiology Admin

Work Shift

UR - Day (United States of America)

Range

UR URG 108 H

Compensation Range

$24.91 - $34.87

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

The Provider Onboarding, Credentialing, and Faculty Affairs Coordinator assists in managing the full lifecycle of provider appointments within the Division of Cardiology. This position oversees the comprehensive onboarding and credentialing process for new hire physicians, ensuring high-quality, accurate, and compliant execution of credentialing, privileging, primary source verification, and Visa clearance in coordination with internal and external partners, including attorneys and the International Affairs and Services Office.

The Coordinator actively participates in departmental and institutional activities to ensure the integrity, consistency, and continuous improvement of credentialing and privileging processes, and serves as a subject‑matter resource to departmental leadership and staff.

Serving as the primary liaison among physicians, departmental leadership, and multiple institutional stakeholders, the Coordinator supports providers from recruitment and initial offer through re‑credentialing, while clearly communicating requirements, timelines, and compliance standards. The Coordinator collaborates closely with the Credentialing Office and other departments to initiate and track appointments and reappointments using electronic systems, maintain accurate practitioner profiles, and ensure ongoing compliance with regulatory, accreditation, and patient safety standards.

In addition to onboarding responsibilities, the position supports all aspects of faculty lifecycle management—including new hires, appointments, reappointments, promotions, and voluntary terminations—across a large clinical department composed of full‑time, part‑time, and TAR faculty, contributing to practitioner quality and the overall safety and effectiveness of patient care. This role ensures gaps between centralized credentialing and department‑level operational needs are identified and addressed for all providers.

• Collaborate with the Credentialing Office to initiate and manage initial and reappointment credentialing applications.
• Launch electronic applications to applicants and monitor progress to ensure timely completion.
• Review applications and supporting documents for accuracy and completeness, communicating with practitioners regarding the status and any additional requirements.
• Obtain and verify information from primary sources to ensure compliance with accreditation and regulatory standards.
• Process requests for privileges, ensuring alignment with clinical competency criteria.
• Respond to inquiries from internal and external stakeholders regarding credentialing and privileging matters.

• Oversees full‑cycle faculty recruitment, onboarding, appointments, reappointments, voluntary terminations, promotions, and sabbaticals.
• Onboarding support includes:
  • Initiate and coordinate all necessary activities related to the physician hiring cycle, ensuring all pre‑hire requirements are met.
  • Demonstrate knowledge of University job classifications and requisites to facilitate the hiring process.
  • Navigate multiple internal and…