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Lead Patient Registration Associate; Emergency Dept

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Highland Hospital
Full Time position
Listed on 2026-03-06
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 21.23 - 28.66 USD Hourly USD 21.23 28.66 HOUR
Job Description & How to Apply Below
Position: Lead Patient Registration Associate (Emergency Dept)
Location: City of Rochester

Title

Lead Patient Registration Associate (Emergency Dept)

Department/Cost Center

811 - ED Physicians

Job Description

This position is 40 hours per week, Night Shift: 11:00pm-7:30am. Working every weekend with two additional days off during the week. Rotating two week schedule as follows:

Week one:
Sun, Mon, Tues, Fri & Sat

Week two:
Sun, Mon, Tues, Wed, & Sat.

Facilitate secretarial responsibilities and oversee clerical operations. Support patient care and provide clerical, environmental, and customer service support for the patient care unit. Audit registration and transportation on shifts. Accountable for staff on shift. Coaching, directing and guiding when required. Promoting positive customer service in person and by phone. Training of new employees.

Salary Range

$21.23 - $28.66 an hour

The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.

Auto Req

17846

Qualifications

Job Requirements:

  • Education:

    HS Diploma or GED; A.A.S. Degree preferred; or equivalent experience
  • Experience:

    2-3 years clerical experience ; preferably hospital-based. Supervisory and leadership experience with proven positive communication skills preferred.

Skills:

Exceptional performance reviews, excellent communication skills and demonstrates Highland Promise Standards. Medical terminology. Advanced computer skills and the capacity to master additional advanced skills. Deep-rooted commitment to the team approach in all department related activities, excellent communication skills and high level of personal accountability

Employment Status

Full-Time

Hours/Week

40

Posting Title

Lead Patient Registration Associate (Emergency Dept)

City

Rochester

Work Shift

Nights

Area Of Interest

Clerical

The Hospital is committed to equal opportunity for all persons regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by law.

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Position Requirements
10+ Years work experience
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