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Member Experience Lead — Hospitality Desk
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-08
Listing for:
Midtown Athletic Clubs
Full Time
position Listed on 2026-03-08
Job specializations:
-
Hospitality / Hotel / Catering
Event Manager / Planner, Hospitality & Tourism
Job Description & How to Apply Below
A fitness club in Rochester seeks a Hospitality Desk Lead to enhance member experience and lead the Hospitality Desk Team. Responsibilities include inspiring a culture of community and service, handling check-ins, and addressing member inquiries. Qualified candidates should have supervisory experience in hospitality, excellent communication skills, and a passion for creating memorable customer interactions. This full-time role offers a pay rate of $22.50 per hour.
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