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Guest Services Associate — Front Desk & Guest Experience
Job in
Rochester, Monroe County, New York, 14600, USA
Listed on 2026-08-22
Listing for:
HHM Hospitality
Full Time
position Listed on 2026-08-22
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, English Customer Service
Job Description & How to Apply Below
HHM Hotels seeks a Guest Service Agent in New York to greet guests, register them, and provide courteous service while following brand standards. The role includes front desk duties, payments, and reserving rooms, with a focus on guest satisfaction.
The successful candidate has a high school diploma or equivalent and prior customer service experience. Knowledge of PMS systems is preferred, with a comprehensive benefits package available.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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