Assistant Director, and Labor Relations

Monroe Community College –

Position Title:

Assistant Director, Employee and Labor Relations –

Location:

Rochester, NY – Posted On:
Fri Jan 30 2026

Reporting to the Executive Director of Human Resources and Organizational Development, the Assistant Director of Employee Relations supports a positive and productive work environment by providing expert guidance, support, and oversight in all matters related to employee relations for the College. This role is responsible for managing internal employee investigations, assisting with conflict resolution, ensuring compliance with College policy and employment law, and providing proactive training and counsel to supervisors and employees.

A strong understanding of civil service rules and procedures is essential to effectively navigate employee relations within a public‑sector higher education environment.

• Act as a primary contact for employee relations matters.
• Manage and conduct employee complaint investigations.
• Provide guidance to supervisors and facilitate conflict resolution.
• Assist in the development and implementation of employee relations policies to ensure legal compliance and alignment with collective bargaining agreements and civil service requirements.
• Develop and deliver training.
• Collaborate on high‑level employee relations issues.
• Analyze data and maintain confidentiality.
• Support MCC’s mission.
• Manage relationships with all employees, both unionized and non‑unionized, and their representatives.
• Handle a wide range of issues affecting overall workplace culture, including conflict resolution, performance management, employee engagement, diversity, and internal investigations.
• Ensure fair and consistent application of College policies, civil service regulations, and collective bargaining agreements for all staff and faculty.
• Proactively foster a positive and productive work environment for all employees.
• Provide guidance and support to managers and supervisors handling day‑to‑day employee relations concerns.

• Adhere to the College Code of Conduct.
• Contribute to, support, and maintain an equitable, inclusive, and collaborative College environment.
• Maintain technological competencies utilized by the College.
• Commit to the philosophy of a comprehensive community college.
• Commit to professional growth, including seeking ongoing training in diversity, equity, and inclusion to better serve students.

• Bachelor’s degree in Human Resources or a related field.
• 5–7 years of progressively responsible HR experience with a strong focus on employee relations.
• Demonstrated knowledge of employment laws and regulations, including civil service rules and procedures.
• Proven experience conducting investigations and managing complex employee relations issues.
• Strong judgment, communication, and interpersonal skills.
• Commitment to diversity, equity, inclusion, and maintaining a respectful workplace.

• Master’s degree in a related field or HR certification (SHRM‑CP/SCP or PHR/SPHR).
• Experience in higher education or a unionized civil service/public sector environment.
• Knowledge of labor relations principles and HR systems.
• Bilingual and able to read, write, and speak Spanish or other languages, proficiently.